Our Policies

Shipping

1. We provide free shipping all over India.

Cash on Delivery

1. Cash on Delivery is available all over India till value of Rs. 7000.
2. Please note COD Charges are applicable extra and depend on your order value.
3. COD charges are levied by our courier partner

Exchange and Returns

1. We offer easy size exchange at doorstep
2. Please raise a size exchange request within 7 days from delivery date over to us at support@coolcolournx.com with your order number and required size. Our team will work on your request and arrange reverse pick up at your doorstep.
3. For outfit to be eligible for size exchange it has to be in unworn, unwashed and intact condition with all tags attached and in intact condition.
4. Please note size exchange is chargeable at ₹200/- per outfit as levied by our courier partner for arranging reverse pickup and re-dispatching your order.
5. Items on Sale and orders from overseas are not eligible for size exchange.
6. For any queries, please mail us at support@coolcolournx.com - we would love to help